FAQ's
- Are sessions recorded?
- Yes! All of our sessions will be recorded and available on our Youtube channel.
- What time zone does this take place in?
- Our sessions are all held in Eastern Time (EDT).
- How do I view the live stream on event day?
- All our event day content is hosted on the "Watch Now" page. Check your inbox for reminder and recap emails throughout the week for easy access to this link.
- Why do I have to log in to view certain pages?
- Content like our live stream, attendee list, and networking opportunities are open only to registered guests, to help protect the privacy of our guests. Good news: registration is open and complimentary to all, click here to sign up.
- What if I forget my password?
- Click here to request a password reset.
- How do I update my registration?
- You can update your registration at any time through this link using your email and password.
- How do I customize my attendee profile?
- You can modify your attendee profile and opt in to the Networking Directory at any time through this link.
- What do I do if I experience technical difficulty?
- Please use the support chat bubble in the bottom right-hand corner of your screen to submit a question regarding the platform.
- How do I engage with other attendees?
- Use the chat or request a meeting on the 1:1 Networking page. You can access your virtual meeting schedule and room here.
- Besides the General Sessions, are there other events and activities that are happening?
- There will be an Ask Me Anything with Citizens Awards Winners. Learn more here.
- Take a picture in the virtual photo booth!